We are committed to getting your handmade ceramics to you as quickly and safely as possible. Items will generally be shipped within 3-5 business days, depending on whether the delivery is within the UK or overseas. We take great care in ensuring that your order arrives in perfect condition, but if your item does arrive damaged, please contact us immediately with photographs so we can rectify the issue.
RETURN & EXCHANGE POLICY
We would like you to be happy with your purchase. If you are not completely satisfied with your order, please reach out to us within 1 week of receiving it and we will be happy to assist you with a return or refund.